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What to Expect at Your First Appointment with a Family Dentist in Edmonton

By Orchards Smiles Dental TeamSeptember 21, 20264 min read

At Orchards Smiles Dental in Edmonton, we welcome new patients from The Orchards, SW Edmonton, Ellerslie, Summerside, and nearby communities for general, family, and children's dental care. Our focus is always on making you and your family feel comfortable from the moment you walk in the door to the end of your appointment.

Our Clinic Environment and Location

Our dental clinic is located in CO-OP Plaza at 6643 25 Ave SW, Edmonton, AB. We offer a modern, welcoming environment with state-of-the-art equipment and ample parking. We want your experience, whether you’re a first-time visitor or bringing your whole family, to be relaxed and stress-free.

What Services Do We Offer?

We provide a wide range of dental services to meet the needs of every member of your family, including general and family care, cosmetic dentistry, orthodontics, restorative treatments, urgent dental care, and sedation dentistry. Whether you need routine check-ups, advanced cosmetic work, or immediate emergency care, you can trust us to cover all your oral health needs.

Arriving for Your First Appointment

Your first visit typically begins with a friendly welcome at our front desk, where we help you get settled and answer any initial questions. We strive to make every part of your experience pleasant and straightforward.

For your convenience, you can fill out new patient forms securely online before your appointment. This saves you time and helps us understand your needs in advance, so we can personalize your care right from the start.

We suggest you bring your insurance card and any relevant medical or dental records so we can verify your coverage and ensure you get the benefits you’re entitled to.

Your Initial Dental Exam

During your first dental appointment, one of our dentists will conduct a comprehensive examination to assess your oral health and discuss any concerns or goals you have.

We always welcome your questions. If you have any anxieties or want to better understand your dental health, please let us know so we can help you feel comfortable and informed throughout the visit.

If you are an anxious patient or have special needs, we offer a variety of sedation options, including nitrous oxide and oral sedation, to help make your visit as relaxed as possible.

We take special care to get to know you, learn your preferences, and explain each step in the process so there are no surprises.

Personalized Care and Treatment Plans

After your examination, we discuss your treatment options and create a personalized care plan that matches your goals, preferences, and budget. We explain every step and answer all your questions, so you feel fully informed and empowered to make decisions about your oral health.

Special Care for Children and Families

For our youngest patients, we’ve created a warm, inviting atmosphere and use gentle techniques to ensure that dental visits are positive and fun. We believe in positive reinforcement and celebrate your child’s cooperation at every visit, making it easier for kids to feel good about seeing the dentist.

Our children’s dentistry services include preventive cleanings, space maintainers for growing smiles, mouthguards, and fluoride treatments to help protect children’s teeth from cavities and injuries.

Emergency Appointments and Urgent Care

If you come to us for urgent care or a dental emergency, we offer same-day appointments during our extended hours. Our on-call dentist will walk you through what to do next and explain what to expect during your visit.

After Your Appointment

Following treatment, we provide clear instructions for at-home care and, if needed, schedule follow-up visits to support healing and your long-term oral health.

Our Hours, Insurance, and Accessibility

We are open six days a week, including evenings and weekends, making it easy to book a visit that fits your schedule. We accept all major dental insurance plans and offer direct billing for most insurers, along with flexible payment and financing options.

If you are part of the NIHB program or another special plan, we can help guide you through the process and answer your coverage questions. Our location in SW Edmonton is easily accessible for families in The Orchards, Summerside, Ellerslie, and nearby communities.

Contact Us to Book Your First Visit

If you’re ready to schedule your first appointment or have questions about what to expect, call us at 780-540-9600 or visit us at 6643 25 Ave SW, Edmonton, AB. We look forward to welcoming you and helping your family achieve healthy, happy smiles in Edmonton.

Ready When You Are

Have A Question? We’d Love To Help.

Book a visit and our team will personalize anything we’ve covered here to you.