For Patients
Patient Information
Use this page to prepare questions before contacting Orchards Smiles Dental. Confirm appointment details, current payment arrangements and any documents required directly with the clinic.
Fees & Coverage
Payment and Coverage Questions
Contact the clinic directly for current information about fees, insurance coordination, financing and public dental programs. Confirm the details that apply to your appointment before treatment.
If you use a public dental program, read about the Canadian Dental Care Plan (CDCP) and Non-Insured Health Benefits (NIHB).
Insurance & Benefit Programs
Insurance and Dental Benefits
Coverage depends on your plan, eligibility, provider, service and plan rules. Ask your insurer and the clinic to confirm estimates and payment arrangements before treatment. Do not assume every plan is accepted or that a service is fully covered.
Dental Insurance
Coverage depends on your plan, eligibility, provider, service and plan rules. Ask your insurer and the clinic to confirm estimates and payment arrangements before treatment.
Patient informationCanadian Dental Care Plan
If you use the CDCP, check current eligibility and coverage with the Government of Canada and confirm the clinic’s participation and any patient charges directly before booking.
Canadian Dental Care Plan (CDCP)Indigenous Services Canada Dental Benefits
For NIHB, confirm eligibility, covered services, preauthorization requirements and provider billing arrangements through the official program and the clinic. Rules can vary by service and situation.
Non-Insured Health Benefits (NIHB)Questions and Appointment ChangesCall (780) 540-9600 for current instructions about appointments, payment questions or accessibility arrangements.
Patient Forms
Before Your Appointment
When booking, ask what to bring and whether the clinic needs medical, medication or dental history information. Tell the team about accessibility or communication needs so it can advise what is available.
Contact the clinic if you need help completing a form or want to ask what information to bring.
- Ask what to bring when you book.
- Ask whether the clinic needs medical, medication or dental history information.
- Tell the team about accessibility or communication needs.
- Confirm appointment details and payment arrangements before treatment.
Questions & Appointment Changes
Get in Touch
Call (780) 540-9600 or use the appointment form to contact Orchards Smiles Dental.